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LBPS

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LBPS, Inc. is one of the largest national leading companies. LBPS uses leading technology and has a fully integrated loan servicing platform. LBPS offers different services to help customers to pay their mortgage. The company provides the Making Home Affordable program for modifying and refinancing mortgage. LBPS was the partner and has supported the government in its attempts to stabilize real estate market. LBPS offers many options to make mortgage payments such as payments by phone, mail, online, and even the installation which is coming back payments directly from the bank account and more. LBPS offers broad range of the personified services for their clients. Please try to contact LBPS Customer Service directly prior to posting any complaints on this site.

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LBPS Reviews

Anonymous
LBPS - Seterus rip off
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

They have been applying payments a month behind with NO notice. Now threaten forclosure. They bought the mortgage from Bof A after I caught them overcharging me. This company has ...

#313374
Apr 19, 2012
135

Anonymous
LBPS - Chase sold my home loan to now Seterus
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

I too had my home loan sold to what is now Seterus. Seterus first just blew me off saying they were just a loan servicer and collector and they could do nothing for me. After heari...

#313370
Apr 19, 2012
288

Thekitz
LBPS caused me to lose my home!
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

My 1st mortgage co was Aurora. We were in the middle of a modification & our loan was sold to LBPS. We had to start over again with the modification process & had to do another 3 m...

#312361
Apr 15, 2012
126

Anonymous
LBPS - Unhappy
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

I have so many complaints. Their customer sevice sucks, you never get to speak to the same person. You have to repeat yourself every time you call. Most of all nothing ever gets re...

#311301
Apr 10, 2012
140

Anonymous
LBPS - I want my 1099
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

It's March 13, 2012, and I still don't have my 1099 (did a short sale). After I called the 1-866 number, the automated voice said all 2011 tax forms have been mailed off, but not t...

#304447
Mar 13, 2012
223

Tiredofb...
IBM-LBPS aka Seterus SUCKS
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Unfortunately, my prior loan servicer sold my loan to IBM LBPS, et al about 1 1/2 years ago. The first year, I received many mailings in connection with my insurance coverage. Pl...

#304346
Mar 13, 2012
340

Jbagwel
LBPS - Worst Customer Service Ever
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

They purchased my mortagage a little over a year ago. In Feb., I mailed my mortgage payment to them on the 1st or 2nd of the month. When my check hadn't cleared by the 10th I con...

#304133
Mar 12, 2012
234

Stevenaz22
LBPS - Seterus Inc/ Who approved their servicing software?? It is generating foreclosures...
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Hey all consumers:Did you ever wonder why is Ibm Lender Business Services/Seterus Inc is able to pull such misleading and fraudulent activity ??? Look to their softwar...

#301866
Mar 03, 2012
368

Stevenaz22
LBPS - Seterus Inc/scam to collect your mortgage insurance..
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Dear Homeowners:Seterus Inc fka as Ibm Lender Business Services wants your house if you have mortgage insurance. What a great way to collect thousands of dollars in fo...

#301865
Mar 03, 2012
553

Anonymous
LBPS - Changeing of Loan Modifaction
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

When I started the loan modifaction I had been out of work due to a motorcycle accident for six mouths and when I went back to work I wasn't even getting 40 hr. a week in I sta...

#298789
Feb 20, 2012
319

Anonymous
LBPS - Lowered my FICO score by 80 points!
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Well the person with whom I own my house with declared bankruptcy. During this bankruptcy, LBPS claims they sent the bankruptcy lawyer a notice that the escrow was to be increased...

#292330
Jan 26, 2012
429

Seterus ...
LBPS - Seterus..how about the CEO email or contact number
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Trying to save 2 houses from these ididots. now have several thousands of dollars in attorney fees on both sides. They never sent me a servicer transfer letter so i made 2 payments...

#291888
Jan 25, 2012
615

Gotya
LBPS - SETERUS
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Okay, so after losing my paperwork for a home modification several times I kept calling and finally they sent me a congratulations letter in October. The letter said do not send a...

#287580
Jan 09, 2012
880

Bankerz
LBPS - Mortgage industry class action lawsuit /vs seterus
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

For all of the people who visit this site for help from IBM,Lbps,Seterus or any other name they go by,it is here!!!! Finally a law firm has filed a class action suit against these ...

#284079
Dec 26, 2011
1483

Anonymous
LBPS - Their web sight sucks won't let you pay bill
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Seterus is very inconvenient when it comes to paying the bill. The web sight will not let you log on ever, don't know what the problem is. Could you please make it easier to pa...

#281566
Dec 14, 2011
553

Insuranc...
LBPS , QBE, Seterus, IBM LBPS lose docs
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

I am the president of an independent insurance agency in California.We work with a lo of banks and financial institutions due to the fact we insure over 100 homeowner associ...

#281487
Dec 14, 2011
957

Srg.22
LBPS - I have nothing to but fight no more
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

My first made a never not to sell my lone but the did when i was in a middle mod. to lbps. lbps to me we can't ect. they paper work. I had to start the mod. again by time we we...

#280789
Dec 11, 2011
560

Anonymous
LBPS - Early payment not properly applied
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

This is the third call that I have received about a "late payment" that was made and incorrectly applied to additional principal, instead of monthly mortgage payment and additional...

#279500
Dec 05, 2011
545

Neusa vaz
LBPS - Run way from Seterus!!!! fast as you can
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

No fim de junho 2011, falamos com Seterus,depois do Chase bank vender o nosso loan IBM,pedindo o Modification, eles falaram que sim, mas que teriamos que estar pelo menos de 1 a 2 ...

#279181
Dec 04, 2011
600

Oarthur1...
LBPS SUCKS!!! Not Paying my taxes!!!
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

The worse F*@king company on earth. Messing up my taxes and at times not even paying them. I just got a letter from my city tax department about an accelerated tax sale on my prope...

#277530
Nov 27, 2011
595

Anonymous
LBPS - CHARGED A LATE FEE WHEN I PAID EARLY
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

This is the third time that I have sent a payment in early along with the monthly coupon showing what payment I was making & Seterus has ignored the paperwork aplied my payment to ...

#277176
Nov 25, 2011
599

Lgvanhorn
LBPS - Seterus is the worst
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Chase sold my mortgate to LBPS who became Seterus. They are without doubt the worst mortgage servicer in the country. I have been fighting with them for 11 months on a flood insur...

#273924
Nov 09, 2011
754

Anonymous
Another unhappy customer of LBPS /IBM or Seterus
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Well, after 8 months of dealing with LBPS/IBM/Seterus or whatever they are calling themselves today. After they set the price for our short sale; today last minute dec...

#273542
Nov 07, 2011
801

Anonymous
LBPS a complete scam with Chase something should be done
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

My loan was sold to LBPS from Chase and all *** broke loose. I tryed to refine,Deed in lien of Foreclouser& shortsale.LPBS refused to work with me when i sent in paperwork they wo...

#273535
Nov 07, 2011
668

Anonymous
LBPS - IBM changed their name to Seterus??? maybe not completely...
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

We all know that IBM Lender Business Process Services, Inc. changed it's name to Seterus Inc. as far as the website and statements go but when I look at my credit report there is n...

#272842
Nov 04, 2011
1020

Anonymous
LBPS - Seterus would not give me a modification
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Reading all the complaints about seterus mine is the same. u talk to a different agent every time you call. no supervisors to talk to. each agent tell you a different story. i dont...

#268648
Oct 17, 2011
790

Anonymous
LBPS - Loan modification standard
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

I applied for loan modification, and I was refused, Seterus reason after all my financial hardship documents were presented, they said I have not missed any payment yet so they are...

#267394
Oct 11, 2011
792

Thegroov
LBPS - Illegal forebearance documentation/procedures
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

I lost my job several months ago but my wife was still working fulltime ; with our savings and freelance musician work for myself we were still too close to the financial edge so w...

#265993
Oct 04, 2011
1009

Anonymous
LBPS - IBM - Seterus
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

I thought IBM LBPS was bad...now that it is now called Seterus it is even worse. They are charging $5 fee for online ON TIME payments! This is ridiculous and highly annoying give...

#265897
Oct 04, 2011
1786

Anonymous
LBPS /Seterus Scum of the Earth
5.0 PO Box 4121 BeavertonOR97076-4121 https://www.lbps.com/ContactUs.aspx

Chase after going through bankruptcy sold the "servicing" of our home to LBPS now Seterus. Since both companies are collection agencies and LBPS has/had such a bad reputation ergo ...

#265444
Oct 01, 2011
1472
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Loans and Mortgages
Every time there is a need to borrow money person faces an option - to go to a mortgage broker or to work with a direct lender. Many people choose to work with mortgage brokers and direct lenders alike, depending on their individual situation and needs. A mortgage is a lien on a property/house that secures a loan and is paid in installments over a set period of time. The mortgage secures a person's promise that he/she will repay the borrowed money to buy a home. A person should be ready for a financial commitment that could last several decades. Mortgages come in many different shapes and sizes, each with its own advantages and disadvantages. It is vital to make sure that the right mortgage is selected, the one that is right for a person, his/her future plans, and his/her financial situation. Each borrower may choose among the following types of mortgage: fixed-rate mortgage, adjustable-rate mortgage, balloon/reset mortgage, reverse mortgage. A loan is a type of debt. A loan predetermines the redistribution of financial funds over a certain period of time, between the borrower and the lender. At first the borrower receives a certain amount of money from the lender. The borrowed sum is usually but not always paid back in regular installments, to the lender. As a rule, the service is offered at a cost, which is called an interest on the debt. Under the terms of the loan, a borrower may be subject to certain restrictions - loan covenants. Loans are offered by all the financial institutions, like banks and financial services companies.

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